A content moderation workflow allows content to go through an approval process before it’s posted live on a website.
GovCMS comes with a default workflow process (see the diagram below). In this model:
Content has four "states"
Content “transitions” as it moves from one state to another
Different people/roles have different permissions when it comes to the content workflow. For example, in the default setting, Content Editors cannot publish content - it has to be approved by a Content Approver.
This default workflow can also be extended by a site builder/developer.
You can publish content using the content editing form. The "states" available will correspond to the current content state, as well as the transitions you’re permitted to use within your official content role.
Content moderation is a GovCMS tool (module) that provides the publishing workflow functionality. It also provides a customisable dashboard. You can access it from the main Content Administration page by clicking the Moderated content tab (position 2 in the figure below).
Moderated content page in GovCMS
This exercise will demonstrate how content can be moved through the Content Moderation statuses.
In the NavBar, click on Content, then click the secondary tab Moderated Content
Select a content item in the list that requires moderation and click Edit
Make some changes to the content (e.g. delete some text or add text)
Save the content, leaving it in the Draft status (notice that you’re redirected to the Moderated Content page and that the content page you were just editing is now at the top of the list)
Select the content item you just edited and click Edit again
Click Change to: “Needs Review" and press Save
Edit the same content item again
Click Change to: “Published" and press Save
Moving content through the workflow process from Draft to Published usually involves multiple people. However, if your account has full permissions, you can move content through the states and publish changes immediately.