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  • GovCMS Content Administration Training Manual
  • Contributing and Feedback Guide
  • Introduction to GovCMS
    • Introduction to GovCMS
    • Overview of user roles
  • Training Videos
    • GovCMS how-to videos
  • Unit 1: Intro to the Admin Backend
    • How to login to GovCMS
      • Exercise 1.1 - Login and Setting up TFA
    • How to log out from your site
    • Administration menu overview
      • Exercise 1.3 - Add a non-admin user
    • The Frontend Homepage Layout
      • Exercise 1.2 - View the Site Frontend content
    • How to access the content management area
    • Overview of content management area
    • Content management - filters overview
      • Exercise 1.4 - Filtering Content
  • Unit 2: More about GovCMS
    • Content types overview
    • Overview of content create/edit form
    • Form fields and form widgets
    • Fields and properties
    • Structured content in GovCMS
    • Overview of Rich text editor
    • Embedding media files
    • Text format
    • Content references in GovCMS
  • UNIT 3: MANAGING CONTENT IN GOVCMS
    • Creating Content
      • Exercise 3.1 - Create some content
    • Editing content
      • Exercise 3.3 - Edit a piece of content
    • Archiving content
      • Exercise 3.4 - Archiving content
    • How content changes can affect the site
  • UNIT 4: MANAGING CONTENT REVISIONS
    • Managing content revisions
      • Exercise 4.1 - View revisions history
      • Exercise 4.2 - Revert a content revision
  • UNIT 5: CONTENT MODERATION IN GOVCMS
    • Content moderation in GovCMS
      • Exercise 5.1 - Content moderation
  • UNIT 6: Files and media assets
    • Managing files and media assets in GovCMS
    • Media library
      • Exercise 6.1 - Uploading and using media
      • Exercise 6.2 - Manage media - Bulk Operations
  • UNIT 7: MANAGING URL ALIASES AND REDIRECTS
    • URL aliases and redirects
      • Exercise 7.1 - Update a page's URL alias
      • Exercise 7.2 - Create a URL alias
      • Exercise 7.3 - Create a Redirect (advanced)
  • UNIT 8: META TAGS AND SEO
    • Meta tags and SEO
    • Tokens and default meta tags
      • Exercise 8.1 - Update meta tags of content
  • UNIT 9: USING TAXONOMY TO CATEGORIZE CONTENT AND MEDIA
    • Taxonomy and Vocabulary
    • Overview of Taxonomy form widgets
      • Exercise 9.1 - Add taxonomy terms
      • Exercise 9.2 - Add taxonomy to a Page
  • UNIT 10: MANAGING SITE NAVIGATIONS AND BREADCRUMBS
    • About site navigation
    • About breadcrumbs
    • Managing menu items
      • Exercise 10.1 - Add an item to a menu
  • UNIT 11: CAPTURING DATA WITH FORMS
    • Capturing data with forms
      • Exercise 11.1 - Create a basic Webform
    • Webform components
      • Exercise 11.2 - Attach a form to a Webform page
      • Exercise 11.3 - Create an event registration form
  • UNIT 12: ADVANCED CONTENT EDITING
    • Advanced content editing
    • Advanced - content bulk operations
      • Exercise 12.2 - Bulk operations - delete test content
  • Appendix A - Glossary
    • Glossary
  • About Salsa Digital
    • Who is Salsa Digital?
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  • Content moderation summary
  • GovCMS content moderation workflow
  • Changing the content moderation state
  • The Content moderation dashboard

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  1. UNIT 5: CONTENT MODERATION IN GOVCMS

Content moderation in GovCMS

PreviousExercise 4.2 - Revert a content revisionNextExercise 5.1 - Content moderation

Last updated 1 year ago

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Content moderation summary

A content moderation workflow allows content to go through an approval process before it’s posted live on a website. This means that content can be authored by one person and reviewed by another before it is approved. Only once approved is the content made visible to the public (site visitors).

GovCMS content moderation workflow

Content moderation is a GovCMS tool (module) that provides a default workflow process. In this model:

  • Content has four "states":

    1. Draft

    2. Needs Review

    3. Published

    4. Archived

  • Content transitions as it moves from one state to another.

  • Different people or different roles have different permissions regarding what actions they can perform in the content workflow. For example, in the default setting, Content Editors cannot publish content. Only a Content Approver can approve content.

The screenshot below summarises the default GovCMS workflow:

This default workflow can also be extended by a site builder/developer.

Changing the content moderation state

You can publish content using the content editing form. To see the states availale for a piece of content (and for your given role) navigate to Content by clicking on the Content button in the Admin menu. Then click on a piece of content to edit it.

The workflow "states" available will depend on:

  1. The current content state.

  2. The transitions you’re permitted to use within your official content role.

In the example below, the content was authored by a Content author. The current user is a Content Approver and the Page content is in the state of Needs Review. The Content Approver can select from two options in the Change to dropdown:

  1. Published. This would make the content visible to site visitors.

  2. Draft. Usually this would then require the Content author to make further changes to the page before again submitting it for review by changing the state to Needs Review.

Note While the Content approver is reviewing the page, they are in Edit mode, and so may make their own changes to the page before publishing.

The Content moderation dashboard

The GovCMS content moderation module also provides a customisable dashboard. To access the Content moderation dashboard click on the Content button in the Admin menu to navigate to the main Content Administration page. Then click on the Moderated content tab highlighted in the screenshot below.

Once in the Content moderation dashboard you will see a list of content that is in different states. In the example below we see there are 4 items in Draft and one item in Needs Review. A Content Approver could use this list to see what items are ready for them to review.

Image of content moderation workflow
Image showing where to change moderation state
Image of Content moderation dashboard menu
Image of Content moderation dashboard